FAQ – FREQUENTLY ASKED QUESTIONS

1. How long does shipping take?

Delivery times vary by location:

• US: 5–12 business days

• UK: 5–10 business days

• Europe: 5–12 business days

• AU & CA: 6–14 business days

Tracking information is sent once your order ships.

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2. Do you ship internationally?

Yes, we ship worldwide.

Customs duties or import taxes may apply depending on your country.

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3. Can I return bedding products?

We offer a 30-day return policy for unused items.

Due to hygiene reasons, bedding that has been opened or used cannot be returned.

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4. What if my item arrives damaged?

Please contact us within 48 hours of delivery and include photos.
Email: contact@morvielle.com

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5. Can I change or cancel my order?

Orders may only be modified within 12 hours of placement.
After processing begins, cancellation may not be possible.

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6. How do I track my order?

Once shipped, you will receive a tracking email.
You may also use our Track Your Order page.